Our Commitment to You

Our relationship with Alliance Partners is built around core values of trust, integrity and transparency; and encapsulated in the Blackdot Charter:

Our Charter

You are our client. Your client is your client. Blackdot will not compete with you in relation to your clients at any time nor do anything that compromises the relationship between you and your clients. We recognise the importance to you of protecting your brand and we will always go the extra mile to deliver you and your clients a world class experience. We are committed to continuous improvement and will actively seek feedback from you to achieve this. We will always do what we say we will do. When we commit to a deadline we will hit it. We will always strive to get things right first time. We will never forsake quality and accuracy for speed or cost. When we make a mistake or things do not go as planned we will be transparent with you, fix it as soon as possible, and ensure we take on board any changes to avoid its re-occurrence.