Privacy Policy

We know that your privacy is important to you, just as it remains important to us.

You can read the full details of our privacy policy below. As a quick summary:

• We only ask for personal information that we require.
• We'll tell you what information we have recorded about you.
• If you would like any personal information changed or deleted, simply ask and we will happily oblige wherever possible

Who we are

Full contact information is available at the bottom of this page.

What we know about you

When you visit our Website, our Web server automatically records some general information about your visit, but does not recognise or record any individual information about you. The information we record and use for statistical purposes is:

• Your server address
• The date and time
• The pages accessed and documents downloaded
• The previous site visited
• The type of browser used

We use a cookie to control pop-up windows, so that we don't annoy you with lots of pop-up windows every time you visit the site.

If you visit the site using one of our affiliate's links, we use cookies to keep track of your visit for the pupose of paying affiliates relevant commissions.

Your e-mail address

We do not know your e-mail address unless you give it to us. We only record your e-mail address if you send us a message, either directly or by signing up to our newsletters or on-line courses. We will use it only internally within the organisation, and will not disclose it to other organisations without your permission.

If you have given us your e-mail address, but do not want to receive e-mail from us in the future, please let us know by emailing us at .

How we use this information

We use this information to analyse what pages people visit and to improve the content of our website. Where consensual details are provided, we may also use them to keep in touch with you on occasion.

Who has access to your information?

We use this information internally and share it with other people or organisations who need to know it as part of working with us in our normal business activities (e.g. sub-contractors).

We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information to others for use in mailing lists or databases.

Future Variations

If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If ongoing privacy concerns persist, we encourage you to frequently review any variations in our privacy policy, and contact us with any requests for amendment or deletion of personal information which we will happily facilitate (see Corrections section below).

Corrections

Upon request, we'll tell you what information we have recorded about you. For your own protection, we generally ask you to make this request in writing, so that we can verify your identity using a more reliable and credible source of verification.

If any of the information is incorrect, or you want us to remove all information about you, please contact us and we'll amend it promptly.

If you feel that this site is not following its stated information policy, please contact us at the above addresses or phone number.

In general, we value your privacy, and will only continue to correspond with you if either:

• you give us your e-mail address or postal address for this express purpose (for example, if you sign up to our newsletters or on-line courses, or request information about our products and services); or
• we have an existing business relationship (for example, you have bought our products or services).

If you do not wish to receive such mailings in the future, please let us know by sending us e-mail or writing to us.

More Information

We encourage you to visit The Australian Privacy Commissioner's Web site.