Manager/Senior Manager, EMEA

Blackdot is a global management consultancy headquartered in The Rocks in Sydney. We’re on an exciting growth trajectory with expansion in both APAC and EMEA, and have been recognised as one of Westpac's Top 200 Businesses of Tomorrow.

Since 2001 we’ve helped tier-one enterprise clients across a range of industries and global locations transform marketing, sales and service. We deliver integrated people, process and technology solutions that help our clients transform the customer experience and accelerate growth.
About the Roles:

Due to continued growth and greater demand for delivery capability we are expanding our team in Europe and looking to recruit across the Manager and Senior Manager levels for our London office.  The Manager role at Blackdot Consulting provides an exciting opportunity for an energetic, ambitious self-starter with 2 to 4 years’ experience at a large consulting firm or equivalent industry experience. Managers lead engagements/projects and work with Blackdot’s top tier clients across the analysis, design and implementation stages of a variety of Marketing and Sales consulting and capability engagements.

The Senior Manager role is targeted at individuals who possess 5 years+ relevant commercial experience with some prior experience within a management consultancy firm ideally as a senior consultant and who are keen to utilise these strong skills and experience within an entrepreneurial and agile company. It would suit a dynamic individual with solid consulting toolkit and client-facing skills who can demonstrate initiative and play a significant part in the design and delivery of client projects. The Senior Manager is at the centre of the customer engagement team and provides it with leadership.
About You:
The ideal candidate will have experience in delivering Marketing, Sales and Service solutions across different industries. Most important for success in this role is someone with a flexible, creative and can-do approach to work and who can work effectively in a small team environment and manage multiple projects at the one time.
Duties and Responsibilities:
  • Plan and organise project activity and manage project profitability
  • Deliver and facilitate client workshops, checkpoints and project meetings
  • Develop materials for projects and client workshops
  • Apply structured thinking to documentation of issues, ideas and recommendations
  • Manage key internal and external stakeholder relationships
  • Provide expertise in relation to key findings, trends, developments and insights in the field of management consulting
  • Develop intellectual property / Blackdot’s consulting tool kit
  • As Senior Manager you are responsible for managing day-to-day project operations, serving as the functional expert, main client contact and keeping the whole project team fully updated on all feedback coming from the client and ensuring that they adhere to client expectations

Skills and Experience:‚Äč
  • Sound project expertise in the design and delivery of business consulting solutions across areas of Marketing, Sales and Service in one or more of these areas: Strategy Development, Sales Operating Models, Sales Force Effectiveness, Customer Experience Transformation, Channel and Profitability Optimisation, Customer Segmentation, Marketing Transformation Service Management Optimisation and/or consulting domain experience in Banking & Finance, Health Science (Pharma) or TMT
  • Ability to learn complex businesses very quickly, define problems accurately while paying attention to detail in the solution
  • Demonstrated leadership within or outside a work setting. You should be someone who frequently takes initiative and is eager to break new ground
  • Ability to manage and multi-task under tight deadlines
  • Strategic management perspective, strong interpersonal and communication skills
  • Outstanding analytical and problem-solving skills, ability to understand sophisticated data-based analysis
  • Ability to grow client accounts, and capitalise on new opportunities
  • Strong stakeholder engagement skills and experience
  • Strong project management disciplines
  • Challenge the status quo internally and externally
  • Facilitation and presentation skills

Why Blackdot?
  • Dynamic high-performance workplace and culture
  • Collaborative, entrepreneurial and team focused environment
  • Industry-leading culture of individual development & success recognition (incl. fast track career options for high performers)
  • High levels of autonomy and ownership
  • Highly competitive remuneration and bonus scheme
  • Exciting Tier 1 clients & transformations projects
  • Access to best practice sales & marketing thought leadership
  • A range of benefits; casual Friday's and drinks, social events and rewards
  • Excellent working environment and a focus on work/life balance
  • Funky offices in Paddington area of London

Send your CV & cover letter to