Blackdot releases suite of webinars on enterprise growth

After recently launching a new best practice framework for enterprise growth transformation, Blackdot has released a suite of webinars covering the five key shifts outlined in the framework.

Covering customer strategy, customer process, people & change, technology, and execution excellence, the webinars share practical insights into how organisations can enhance their marketing, sales and service effectiveness to achieve transformational growth.
 
The webinars originally aired live in late November and early December, but replays are now available on the Blackdot website via the links below.
 
Reorganising Around the Changing Customer
Resetting the organisational strategy and go-to-market model around the customer to stay ahead of informed buyers and disruptive competitors.
 
Integrating & Digitalising Marketing Sales & Service
Integrating and digitising functions to deliver a differentiated experience, while reducing cost.
 
Transforming Mindsets & Capabilities
Building the frontline mindset, behaviours & core capabilities required to thrive in an increasing complex customer & buyer environment.
 
Implementing & Adopting New Technology
Leveraging intuitive frontline technology to enable employees to navigate legacy data, infrastructure and people constraints.
 
Execution Excellence – Embedding & Continuous Improvement
Transitioning new ways of working into business-as-usual and building a culture of data and customer-driven optimisation.
 
For further insights on these five key shifts, download our Enterprise Growth Transformation white paper.