Event recap: Dublin
executive breakfast

Bringing together a fantastic group of cross-industry enterprise leaders, Blackdot joined forces with Sales Transitions to host an executive breakfast in Dublin last month.

Taking place at the Royal Dublin Society, the event was centred around operationalising customer-centric transformation at the enterprise level. Mark Taylor, Managing Director, EMEA, kicked off the session with a plenary keynote, sharing emerging insights and actionable tips on how first-mover organisations are leading and embedding digital change across customer facing functions.

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This was followed by guest speaker, Gary Keegan – Founder & CEO at Uppercut, one of Ireland’s most successful High-Performance Sports Consultant. Utilising the analogy of boxing, Gary shared his experience transforming mindsets within leaders, teams and businesses.  

Blackdot was also joined by the following industry executive leaders for a panel discussion, where they shared their journey, challenges and practical tips for leading this change.
 
  • John Brennan, Commercial Director – AIB Homes
  • Niamh Curtis, Customer Centricity Manager – ESB
  • Cathy Summers, Client Relationship Manager – The CX Company
  • Vincent Nolan, Business Transformation Specialist – Crane Capital Resources
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