Our Experts

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  • Marty Nicholas

    Managing Director

    Founder and Managing Director of Blackdot, Marty Nicholas, is dedicated to helping enterprise-level clients accelerate marketing, sales & service transformation. Since 2001, he has been pivotal in growing Blackdot’s global client base across a broad range of industries, leading over 400 consulting projects.

  • Mark Taylor

    Managing Director, EMEA

    With over 20 years of management consulting experience, Mark Taylor has led multiple large-scale transformation projects spanning strategy, operating model redesign, process re-engineering & sales force effectiveness. He possesses industry expertise across financial services, pharma & IT.

  • Abhik Sengupta

    Executive Director, Client Solutions

    With over 20 years’ experience in various senior strategy & operational roles including product, technology & program management, Abhik Sengupta is passionate about helping enterprises drive growth through marketing & sales transformation. He has held senior roles at AMP, NAB and Macquarie Bank.

  • Ian Richards

    Consulting Director, Melbourne

    With his focus on strategy, business development and marketing, Ian brings industry-leading insights and international business leadership experience to Blackdot. His career spans over two decades and includes leadership roles at Accenture, ANZ Bank and Orica.

  • Peter Callaway

    Executive Director, Strategy and Operations

    Peter Callaway is a senior leader with 25+ years of business experience in consulting and executive roles. He previously worked at Accenture where he specialised in financial services, and has led numerous business transformation programs internationally. Peter currently advises on various management committees.

  • Justine Tabone

    Principal Consultant

    For over 13 years, Justine Tabone has partnered with business leaders to optimise marketing operations and commercial strategies to drive marketing ROI. She brings global experience in delivering change from strategy to implementation having worked with clients across industries including FMCG, Telecommunications and Technology.

  • Alex Hay

    Director, EMEA

    A highly experienced consultant with over a decade focused on sales and marketing transformation. Alex has helped a large variety of clients across EMEA & APAC in unlocking new growth and capability. He has extensive experience across financial services, health sciences & telecommunications.

  • Chrissie Tsampazi

    Head of Operations

    An experienced program & team leader, Chrissie Tsampazi has worked in corporate services across ICT, HR, finance, procurement & governance. Chrissie has worked internationally and takes great pride in managing the delivery of products & services, but also in coaching teams to improve processes.

  • Tim Rayner

    Director, Singapore

    A highly regarded, charismatic professional with a broad range of business and marketing strategy skills and client management capabilities, developed over 15 years of experience across the APAC region. Tim Rayner has had broad industry exposure spanning media, banking, government and education.

  • Pauline Bernard

    Senior Manager

    With over 20 years of commercial pharmaceutical experience and having worked in UK, Australia, NZ, Japan and South Korea, Pauline is a dynamic leader with a proven track record for delivering transformational change. Pauline brings a strong passion for developing high performing individuals and teams to drive your business forward.

  • Jackie Wilson

    Senior Manager

    Jackie brings deep healthcare knowledge with over 20 years marketing and sales experience within large, complex customer service environments in the pharmaceutical industry, in highly competitive market segments. She also has financial services experience in business development, client  management and strategic partnership agreements.

  • Christian Bates

    Sales Manager

    Supported by a maths & data background, Christian Bates is an accomplished manager, highly skilled in business development, specifically around marketing, sales & service. Christian has 10+ years’ experience in process development, business engineering, accountability & leadership.

  • George Clarke

    Commercial & Capability Lead, EMEA

    With over 5 years experience in management consulting, George Clarke has helped organisations improve the way people do their jobs, spanning capabilities including leadership, innovation, sales and marketing. Alongside business development and project work, George also has experience in operations and building global associate networks. 

  • Gabrielle Lukes-Mooney

    Senior Manager

    With expertise across op model design, marketing & sales capability, Gabby has 8 years’ experience in solution design & implementation. She has worked across APAC, has broad industry experience, and has overseen several region-wide health science engagements.

  • Samit Chandra

    Head of Tech Advisory

    An IT executive with 25 years’ experience in strategy, architecture planning, transformation & governance across Financial Services, Insurance, Utilities & Government, Samit Chandra is passionate about providing organisations with a clear vision and strategic transformation plan, with a focus on innovation and disruptive technologies.

  • Shiana Gunasekera

    Head of Marketing

    With 6+ years experience across multi-channel marketing, event management, web design and social media strategy, Shiana leads Blackdot’s team of marketing specialists. Proficient in Salesforce, Pardot and Marketo – she has worked on a range of enterprise engagements spanning campaign design and execution, lead management and process improvement, CRM strategy and marketing automation implementation.

  • James Williams

    Manager, EMEA

    With 5+ years experience as a Consulting Manager, James focuses on strategic analysis, customer engagement and digital transformation for marketing, sales and service functions. Having worked across a variety of markets and sectors, James has helped multiple clients on large-scale transformation programmes from strategy through to execution.

  • Ming Lee


    Ming Lee is an accomplished management consultant with over 13 years experience across complex & asset-intensive organisations on a broad range of initiatives from strategic to tactical. He has worked internationally, advising and supporting senior executives through transformation programs.

  • Liv Outram

    Manager, EMEA

    A diligent and detailed orientated manager with 6+ years experience working across technology and management consulting. Liv is a highly experienced consultant with a focus on delivery, including frontline & manager uplift, data analytics, strategy and technology implementations. Liv’s industry expertise ranges across Health Sciences, Consumer Goods & Telecommunications.

  • Shirley Shi


    With over 5 years’ experience in financial services, Shirley Shi has gained significant knowledge of the wealth industry, working across advice, operations, strategy, product management & platform development. She has also accumulated numerous accreditations incl. Lean Six Sigma Process Improvement.

  • Brian Chan

    Business Development Associate

    Brian Chan has over three years of experience in sales, with a proven track record in creating strategic partnerships and helping large enterprises tap into new markets. He has a background in finance and analytics, with a strong interest in process improvement, sales effectiveness and customer strategy.

  • Chris Mellish

    Senior Manager

    During his time as an M&A lawyer, Chris Mellish gained significant experience assisting Australian & global asset management clients pursue their regional growth strategies. He has 4+ years of professional services experience working across financial services, advertising, health care and construction. 

  • Philip Chartell-Hoyer

    Senior Consultant, EMEA

    Philip is an experienced management consultant, having worked on large scale transformation projects across multiple industries and countries. Philip has worked on every stage of the lifecycle of projects from strategy definition through to execution particularly in the areas of IT strategy, digital enablement and behavioural change.

  • Giovanni Saraceno


    Giovanni Saraceno draws on his experience working in engineering, and his expertise in strategy and solution design. He has a strong passion for leveraging these strengths in his work with the Financial Services industry to uplift customer-centric strategy and drive growth.

  • Jessica Walter


    Jessica Walter joined Blackdot after completing a 2-year graduate program at AMP, where she developed her analytical and strategic thinking skills by working across digital growth, customer strategy, advice solution design, and pricing and profitability analytics.

  • Paula Miranda

    Senior Manager

    Paula Miranda is an experienced consultant with expertise in strategy development and implementation across poduct, pricing and marketing. She draws on her strong international experience and over seven years spent working in the financial services industry.

  • Vincent Duarte


    Graduating with first-class honours in mechanical engineering and finance from UNSW, Vincent Duarte combines an analytical mindset with business acumen to design solutions that empower client growth strategies.

  • Jessica Flynn


    Jessica Flynn is an experienced analyst having worked on recent projects in the FMCG industry.  Jessica has a deep understanding of the APAC and Middle East markets having lived and worked abroad. She specialises in international business strategy and enjoys volunteering for the Sydney Children’s Hospital.

  • Kobe Marks


    Kobe Marks has consulted to consumer goods companies with his most recent project involving an operating model restructure based on a new customer segmentation model. Kobe graduated with distinction in Commerce from the University of New South Wales.

  • Smruthi Suriyanarayanan

    Analyst, EMEA

    A data driven analyst with an Engineering & Commerce background and 3+ years experience working in tech and financial services. Smruthi has an excellent track record in delivering global benchmarking projects and has a developing industry expertise in health sciences.

  • Jemma Dickman


    Jemma has a strong background in marketing and sales, with previous experience at Dyson, Apple and Uber. She has worked extensively in channel strategy, B2B sales, brand campaigns and customer experience strategy. Jemma’s creativity combined with her logical thought processes makes her a keen and effective problem solver.

  • Samarth Warrier


    Samarth Warrier leverages his analytical skills with his consulting and engineering experience to drive customer-centric outcomes. With experience in financial services, resources, education and the NPO industry, Samarth brings a unique attitude and an agile skill set to every engagement. 

  • Renu Sandhu

    BI Developer

    An extremely diligent and resourceful SSRS Report Developer with excellent organisational, planning and coordination skills, Renu Sandhu has extensive development skills and has worked at Actron Air, Network Nursing Agency and iGate Global Solutions amongst others.

  • Abi Noyce

    Finance & Office Manager

    An experienced Finance & Office Manager with over 10 years of experience managing the offices & producing accounts for a group of companies including Design/Brand Consultants & TV/Film Studios. Abi Noyce maintains an efficient & effective accounts function and office environment. 

  • Natasha Stefos

    Senior Marketing Executive

    A quality addition to Blackdot’s marketing team, Natasha Stefos draws from her experience in the content and digital marketing world as well as from various customer-centric roles. She is proficient in Pardot and Salesforce, manages the Blackdot CMS, and assists with ongoing marketing campaigns.

  • Anthony Lai

    Marketing Executive

    With over 5 years experience in customer-centric roles, Anthony Lai brings a wealth of knowledge in overseeing service operating models, executing marketing campaigns and coordinating events. He is proficient in managing Blackdot’s digital platforms, as well as marketing automation and CRM systems. 

  • Bridget Simes

    EA/Admin Coordinator

    An accomplished operations and executive support specialist, Bridget Simes has 7 years of admin experience, supporting CEOs and CTOs at small and large organisations, including Origin Energy. She has accumulated a broad set of skills spanning from HR and learning & development to education and IT.

  • Tom O'Connor


    With over 3 years working in the communications industry, Tom O’Connor has worked across a variety of projects to uplift customer experience to achieve specific commercial goals. A firm believer in customer-centric design, he has a keen interest in customer journey mapping and nurture stream development to enable customer retention and advocacy.

  • Megan Quach


    Megan Quach is an experienced analyst who draws on her strong scientific background and significant international exposure. She has made a meaningful impact in her time as an academic researcher in the life sciences, and now leverages a passion for data analysis and problem solving to drive customer-centric outcomes on all her consulting engagements.

  • Michael Day


    Michael has experience working in a diverse spectrum of medical communications industries including HCP education, marketing regional and global brands at agency level, as well as an online medical journal. Complemented by a laboratory background in safety testing and certification he has a broad range of experience.

  • Minisha Parsolam

    Manager Finance & Reporting

    Minisha Parsolam has 15 plus years of experience in Accounting and Finance across various industries including media, hospitality and apparel retail. Proficient in Excel formulas and macros with the ability to produce custom analysis and reports. She is focused on streamlining procedures, improving processes and creating documentation.