Our Experts

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  • Marty Nicholas


    Founder and Managing Director of Blackdot, Marty Nicholas, is dedicated to helping enterprise-level clients accelerate marketing, sales & service transformation. Since 2001, he has been pivotal in growing Blackdot’s global client base across a broad range of industries, leading over 400 consulting projects.

  • Abhik Sengupta

    Managing Director, APAC

    With over 20 years’ experience in various senior strategy & operational roles including product, technology & program management, Abhik Sengupta is passionate about helping enterprises drive growth through marketing & sales transformation. He has held senior roles at AMP, NAB and Macquarie Bank.

  • Mark Taylor

    Managing Director, EMEA

    With over 20 years of management consulting experience, Mark Taylor has led multiple large-scale transformation projects spanning strategy, operating model redesign, process re-engineering & sales force effectiveness. He possesses industry expertise across financial services, pharma & IT.

  • Matt McLaren

    Vice President, Americas

    Matt has over 9 years of industry experience in consulting, financial services and startup-based roles spanning multiple regions across APAC, USA and UK. With deep experience in sales force effectiveness and efficiency within global banking and healthcare clients, Matt is passionate about driving customer-centric outcomes and helping organisations grow.

  • Tim Rayner

    Director, Singapore

    A highly regarded professional with a broad range of business and marketing strategy skills and client management capabilities, developed over 15 years of experience across the APAC region. Tim Rayner has had broad industry exposure spanning media, banking, government and education.

  • Justine Tabone

    Principal Consultant

    For over 13 years, Justine Tabone has partnered with business leaders to optimise marketing operations and commercial strategies to drive marketing ROI. She brings global experience in delivering change from strategy to implementation having worked with clients across industries including FMCG, Telecommunications and Technology.

  • Alex Hay

    Director, EMEA

    A highly experienced consultant with over a decade focused on sales and marketing transformation. Alex has helped a large variety of clients across EMEA & APAC in unlocking new growth and capability. He has extensive experience across financial services, health sciences & telecommunications.

  • Allan Tuback

    Director, Finance

    With over 18 years’ commercial experience across a broad range of industries, Allan has served as a senior commercial, financial and operations executive, specialising in providing commercially astute, business-partnering value-adds, with a bias towards technology-driven solutions. His career includes senior management positions in global, multinational, SME and start-up companies.

  • Shiana Gunasekera

    Head of Marketing

    With experience across multi-channel marketing, event management, web design and social media strategy, Shiana leads Blackdot’s team of marketing specialists. Proficient in Salesforce, Pardot and Marketo – she has worked on a range of enterprise engagements spanning campaign design and execution, lead management and process improvement, CRM strategy and marketing automation implementation.

  • Jackie Wilson

    Head of Health Sciences, Asia-Pacific

    Jackie Wilson has led multiple consulting projects covering commercial effectiveness, customer advocacy, and omni-channel strategy design. Jackie brings deep healthcare knowledge with over 20 years' marketing and sales experience within the Pharmaceutical Industry spanning global geographies; as well as Financial Services experience in business development, client management, and strategic partnership agreements.

  • Christian Bates

    Sales Manager

    Supported by a maths & data background, Christian Bates is an accomplished manager, highly skilled in business development, specifically around marketing, sales & service. Christian has 10+ years’ experience in process development, business engineering, accountability & leadership.

  • Gabrielle Lukes-Mooney

    Senior Manager

    With expertise across op model design, marketing & sales capability, Gabby has 8 years’ experience in solution design & implementation. She has worked across APAC, has broad industry experience, and has overseen several region-wide health science engagements.

  • Adam Foster

    Capability & Behavioural Change Leader

    With over 15 years experience in designing and implementing capability programs, Adam brings a wealth of knowledge in behavioural change in the sales and service context. He is also experienced in business development and global account management, with a strong focus in sales coaching to build engagement and deliver growth.  

  • George Clarke

    Commercial & Capability Lead, EMEA

    With over 5 years experience in management consulting, George Clarke has helped organisations improve the way people do their jobs, spanning capabilities including leadership, innovation, sales and marketing. Alongside business development and project work, George also has experience in operations and building global associate networks. 

  • Paula Miranda

    Senior Manager

    Paula Miranda is an experienced consultant with expertise in strategy development and implementation across product, pricing and marketing. She draws on her strong international experience and over seven years spent working in the financial services industry.

  • Chris Mellish

    Senior Manager

    Chris is an experienced manager with broad expertise assisting organisations define their path to growth and engage more strategically with the customer. He has led a variety of engagements domestically and across APAC, EMEA and North America. Chris has particular sector experience in FMCG, Media, Entertainment, Financial Services, Investment Management & Health Sciences.

  • James Williams

    Senior Manager

    With 5+ years experience as a Consulting Manager, James focuses on strategic analysis, customer engagement and digital transformation for marketing, sales and service functions. Having worked across a variety of markets and sectors, James has helped multiple clients on large-scale transformation programmes from strategy through to execution.

  • Liv Outram


    A diligent and detailed orientated manager with 6+ years experience working across technology and management consulting. Liv is a highly experienced consultant with a focus on delivery, including frontline & manager uplift, data analytics, strategy and technology implementations. Liv’s industry expertise ranges across Health Sciences, Consumer Goods & Telecommunications.

  • Philip Chartell-Hoyer


    Philip is an experienced management consultant, having worked on large scale transformation projects across multiple industries and countries. Philip has worked on every stage of the lifecycle of projects from strategy definition through to execution particularly in the areas of IT strategy, digital enablement and behavioural change.

  • Giovanni Saraceno


    Giovanni Saraceno draws on his experience working in engineering, and his expertise in strategy and solution design. He has a strong passion for leveraging these strengths in his work with the Financial Services industry to uplift customer-centric strategy and drive growth.

  • Jessica Walter


    Jess Walter leverages her analytical expertise to help clients identify and retain value. Having worked within Financial Services, Media, and Health Sciences industries for over four years, she has extensive experience in developing Go-to-Market strategies, customer journey mapping, and operating model analysis.

  • Vincent Duarte


    Graduating with first-class honours in mechanical engineering and finance from UNSW, Vincent Duarte combines an analytical mindset with business acumen to design solutions that empower client growth strategies.

  • Jessica Flynn


    Jessica Flynn enjoys challenging the status quo utilizing data-driven problem solving and close collaboration with clients to design solutions with practical impacts on employee and customer experiences. She has worked across industries such as FMCG, Health Sciences, and Financial Services with a particular interest in customer and channel strategy. Jessica has a deep understanding of the APAC and Middle East markets through living and working abroad.

  • Smruthi Suriyanarayanan


    A data driven consultant with an engineering & commerce background and 3+ years experience working in tech and financial services. Smruthi has an excellent track record in delivering global benchmarking projects and has a developing industry expertise in health sciences.

  • Jemma Dickman


    Jemma has a strong background in marketing and sales with previous experience at Dyson, Apple, and Uber. She has worked extensively in channel strategy, change management, and sales effectiveness transformation; with specific interest in multi-channel and customer strategy. Jemma’s creative approach combined with her logical attitude makes her a keen and effective problem solver.

  • Natasha Stefos

    Senior Marketing Executive

    Natasha is a digital marketer with proven experience across social, SEO/SEM, content development and lead generation, as well as traditional channels such as events. Proficient in CRM and Marketing Automation, she leads the execution of campaigns across Asia Pacific and North America.

  • Anthony Lai

    Digital Marketing Specialist

    With proven experience across sales and marketing, Anthony leads the evolution of Blackdot's digital channels, CRM system and marketing automation processes. Proficient in lead generation and content engagement, he also leads the campaign execution across the APAC & EMEA region.

  • Michael Day

    Operations Manager

    Michael has experience working in a diverse spectrum of medical communications industries including HCP education, marketing regional and global brands at agency level, as well as an online medical journal. Complemented by a laboratory background in safety testing and certification he has a broad range of experience.

  • Tom O'Connor


    Tom has significant international experience assisting organisations achieve their regional and domestic business objectives. He has a keen interest in the design, implementation, and activation of customer and channel strategies across a range of industries, including Health Sciences and Financial Services.

  • Megan Quach


    Megan Quach drives customer-centric outcomes using data-driven problem solving. She takes a scientific approach to business problems, grounded in her prior experience earning a PhD. Megan’s areas of expertise are customer experience strategy, quantitative modelling and change management.

  • Minisha Parsolam

    Manager Finance & Reporting

    Minisha Parsolam has 15 plus years of experience in Accounting and Finance across various industries including media, hospitality and apparel retail. Proficient in Excel formulas and macros with the ability to produce custom analysis and reports. She is focused on streamlining procedures, improving processes and creating documentation.

  • Tomas Smid

    Design Lead

    With over 20 years' experience as a creative working across various industries, Tomas is passionate about the transformative power of ideas, which are at the heart of all creative work. He enjoys crafting design concepts mixed with strategic insights and storytelling to help brand conversations. His human-centred approach helps organisations gain a deeper understanding of what end-users truly value.

  • Akansha Sharma


    Akansha combines her strong critical thinking and communication skills to support clients drive growth through customer-centric transformations. She has consulting experience in industries such as education, strata management and pharmaceuticals, with a focus on diagnosing desired customer experience and improving operating models using benchmarking practices.

  • Jenny Yong

    Marketing Coordinator

    Jenny has a strong background in digital marketing and has previous experience collaborating with clients in various industries such as retail, property and consumer goods. She combines her creative and analytical skillset to manage Blackdot's social media, CMS and also assists with coordinating all digital campaigns globally.