Our Experts

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  • Marty Nicholas

    Managing Director

    Founder and Managing Director of Blackdot, Marty Nicholas, is dedicated to helping enterprise-level clients accelerate marketing, sales & service transformation. Since 2001, he has been pivotal in growing Blackdot’s global client base across a broad range of industries, leading over 400 consulting projects.

  • Mark Taylor

    Managing Director, EMEA

    With over 20 years of management consulting experience, Mark Taylor has led multiple large-scale transformation projects spanning strategy, operating model redesign, process re-engineering & sales force effectiveness. He possesses industry expertise across financial services, pharma & IT.

  • Abhik Sengupta

    Executive Director, Client Solutions

    With over 20 years’ experience in various senior strategy & operational roles including product, technology & program management, Abhik Sengupta is passionate about helping enterprises drive growth through marketing & sales transformation. He has held senior roles at AMP, NAB and Macquarie Bank.

  • Ian Richards

    Consulting Director, Melbourne

    With his focus on strategy, business development and marketing, Ian brings industry-leading insights and international business leadership experience to Blackdot. His career spans over two decades and includes leadership roles at Accenture, ANZ Bank and Orica.

  • Matt McLaren

    Vice President, Americas

    Matt has over 9 years of industry experience in consulting, financial services and startup-based roles spanning multiple regions across APAC, USA and UK. With deep experience in sales force effectiveness and efficiency within global banking and healthcare clients, Matt is passionate about driving customer-centric outcomes and helping organisations grow.

  • Tim Rayner

    Director, Singapore

    A highly regarded, charismatic professional with a broad range of business and marketing strategy skills and client management capabilities, developed over 15 years of experience across the APAC region. Tim Rayner has had broad industry exposure spanning media, banking, government and education.

  • Justine Tabone

    Principal Consultant

    For over 13 years, Justine Tabone has partnered with business leaders to optimise marketing operations and commercial strategies to drive marketing ROI. She brings global experience in delivering change from strategy to implementation having worked with clients across industries including FMCG, Telecommunications and Technology.

  • Alex Hay

    Director, EMEA

    A highly experienced consultant with over a decade focused on sales and marketing transformation. Alex has helped a large variety of clients across EMEA & APAC in unlocking new growth and capability. He has extensive experience across financial services, health sciences & telecommunications.

  • Chrissie Tsampazi

    Head of Operations

    An experienced program & team leader, Chrissie Tsampazi has worked in corporate services across ICT, HR, finance, procurement & governance. Chrissie has worked internationally and takes great pride in managing the delivery of products & services, but also in coaching teams to improve processes.

  • Allan Tuback

    Director, Finance

    With over 18 years’ commercial experience across a broad range of industries, Allan has served as a senior commercial, financial and operations executive, specialising in providing commercially astute, business-partnering value-adds, with a bias towards technology-driven solutions. His career includes senior management positions in global, multinational, SME and start-up companies.

  • Shiana Gunasekera

    Head of Marketing

    With experience across multi-channel marketing, event management, web design and social media strategy, Shiana leads Blackdot’s team of marketing specialists. Proficient in Salesforce, Pardot and Marketo – she has worked on a range of enterprise engagements spanning campaign design and execution, lead management and process improvement, CRM strategy and marketing automation implementation.

  • Jackie Wilson

    Head of Health Sciences, Asia-Pacific

    Jackie Wilson has led multiple consulting projects covering commercial effectiveness, customer advocacy, and omni-channel strategy design. Jackie brings deep healthcare knowledge with over 20 years' marketing and sales experience within the Pharmaceutical Industry spanning global geographies; as well as Financial Services experience in business development, client management, and strategic partnership agreements.

  • Christian Bates

    Sales Manager

    Supported by a maths & data background, Christian Bates is an accomplished manager, highly skilled in business development, specifically around marketing, sales & service. Christian has 10+ years’ experience in process development, business engineering, accountability & leadership.

  • Gabrielle Lukes-Mooney

    Senior Manager

    With expertise across op model design, marketing & sales capability, Gabby has 8 years’ experience in solution design & implementation. She has worked across APAC, has broad industry experience, and has overseen several region-wide health science engagements.

  • George Clarke

    Commercial & Capability Lead, EMEA

    With over 5 years experience in management consulting, George Clarke has helped organisations improve the way people do their jobs, spanning capabilities including leadership, innovation, sales and marketing. Alongside business development and project work, George also has experience in operations and building global associate networks. 

  • Samit Chandra

    Head of Tech Advisory

    A technocrat with 25 years’ experience in strategy, architecture, and governance for transformation programs across Financial Services, Insurance, Utilities, and Government. Samit Chandra is passionate about providing organisations with focused and clear visions of innovative and disruptive technologies. Key strategic transformation programs include Amex, Westpac, IAG, BUPA, Suncorp, Sydney Water, and Vic Government Water Register.

  • Paula Miranda

    Senior Manager

    Paula Miranda is an experienced consultant with expertise in strategy development and implementation across product, pricing and marketing. She draws on her strong international experience and over seven years spent working in the financial services industry.

  • Chris Mellish

    Senior Manager

    Chris is an experienced manager with broad expertise assisting organisations define their path to growth and engage more strategically with the customer. He has led a variety of engagements domestically and across APAC, EMEA and North America. Chris has particular sector experience in FMCG, Media, Entertainment, Financial Services, Investment Management & Health Sciences.

  • James Williams

    Manager, EMEA

    With 5+ years experience as a Consulting Manager, James focuses on strategic analysis, customer engagement and digital transformation for marketing, sales and service functions. Having worked across a variety of markets and sectors, James has helped multiple clients on large-scale transformation programmes from strategy through to execution.

  • Ming Lee


    Ming Lee is an accomplished management consultant with over 13 years experience across complex & asset-intensive organisations on a broad range of initiatives from strategic to tactical. He has worked internationally, advising and supporting senior executives through transformation programs.

  • Liv Outram

    Manager, EMEA

    A diligent and detailed orientated manager with 6+ years experience working across technology and management consulting. Liv is a highly experienced consultant with a focus on delivery, including frontline & manager uplift, data analytics, strategy and technology implementations. Liv’s industry expertise ranges across Health Sciences, Consumer Goods & Telecommunications.

  • Brian Chan

    Business Development Associate

    Brian Chan has over three years of experience in sales, with a proven track record in creating strategic partnerships and helping large enterprises tap into new markets. He has a background in finance and analytics, with a strong interest in process improvement, sales effectiveness and customer strategy.

  • Philip Chartell-Hoyer

    Senior Consultant, EMEA

    Philip is an experienced management consultant, having worked on large scale transformation projects across multiple industries and countries. Philip has worked on every stage of the lifecycle of projects from strategy definition through to execution particularly in the areas of IT strategy, digital enablement and behavioural change.

  • Giovanni Saraceno


    Giovanni Saraceno draws on his experience working in engineering, and his expertise in strategy and solution design. He has a strong passion for leveraging these strengths in his work with the Financial Services industry to uplift customer-centric strategy and drive growth.

  • Jessica Walter


    Jess Walter leverages her analytical expertise to help clients identify and retain value. Having worked within Financial Services, Media, and Health Sciences industries for over four years, she has extensive experience in developing Go-to-Market strategies, customer journey mapping, and operating model analysis.

  • Vincent Duarte


    Graduating with first-class honours in mechanical engineering and finance from UNSW, Vincent Duarte combines an analytical mindset with business acumen to design solutions that empower client growth strategies.

  • Jessica Flynn


    Jessica Flynn enjoys challenging the status quo utilizing data-driven problem solving and close collaboration with clients to design solutions with practical impacts on employee and customer experiences. She has worked across industries such as FMCG, Health Sciences, and Financial Services with a particular interest in customer and channel strategy. Jessica has a deep understanding of the APAC and Middle East markets through living and working abroad.

  • Kobe Marks


    Kobe Marks has consulted to consumer goods companies with his most recent project involving an operating model restructure based on a new customer segmentation model. Kobe graduated with distinction in Commerce from the University of New South Wales.

  • Smruthi Suriyanarayanan

    Consultant, EMEA

    A data driven consultant with an engineering & commerce background and 3+ years experience working in tech and financial services. Smruthi has an excellent track record in delivering global benchmarking projects and has a developing industry expertise in health sciences.

  • Jemma Dickman


    Jemma has a strong background in marketing and sales with previous experience at Dyson, Apple, and Uber. She has worked extensively in channel strategy, change management, and sales effectiveness transformation; with specific interest in multi-channel and customer strategy. Jemma’s creative approach combined with her logical attitude makes her a keen and effective problem solver.

  • Renu Sandhu

    BI Developer

    An extremely diligent and resourceful SSRS Report Developer with excellent organisational, planning and coordination skills, Renu Sandhu has extensive development skills and has worked at Actron Air, Network Nursing Agency and iGate Global Solutions amongst others.

  • Natasha Stefos

    Senior Marketing Executive

    Natasha is a digital marketer with proven experience across social, SEO/SEM, content development and lead generation, as well as traditional channels such as events. Proficient in CRM and Marketing Automation, she leads the execution of campaigns across Asia Pacific and North America.

  • Anthony Lai

    Marketing Executive

    With over 5 years experience in customer-centric roles, Anthony Lai brings a wealth of knowledge in overseeing service operating models, executing marketing campaigns and coordinating events. He is proficient in managing Blackdot’s digital platforms, as well as marketing automation and CRM systems.

  • Bridget Simes

    EA/Admin Coordinator

    An accomplished operations and executive support specialist, Bridget Simes has 7 years of admin experience, supporting CEOs and CTOs at small and large organisations, including Origin Energy. She has accumulated a broad set of skills spanning from HR and learning & development to education and IT.

  • Tom O'Connor


    Tom has significant international experience assisting organisations achieve their regional and domestic business objectives. He has a keen interest in the design, implementation, and activation of customer and channel strategies across a range of industries, including Health Sciences and Financial Services.

  • Megan Quach


    Megan Quach is an experienced analyst who draws on her strong scientific background and significant international exposure. She has made a meaningful impact in her time as an academic researcher in the life sciences, and now leverages a passion for data analysis and problem solving to drive customer-centric outcomes on all her consulting engagements.

  • Michael Day


    Michael has experience working in a diverse spectrum of medical communications industries including HCP education, marketing regional and global brands at agency level, as well as an online medical journal. Complemented by a laboratory background in safety testing and certification he has a broad range of experience.

  • Abi Noyce

    Finance & Office Manager

    An experienced Finance & Office Manager with over 10 years of experience managing the offices & producing accounts for a group of companies including Design/Brand Consultants & TV/Film Studios. Abi Noyce maintains an efficient & effective accounts function and office environment. 

  • Minisha Parsolam

    Manager Finance & Reporting

    Minisha Parsolam has 15 plus years of experience in Accounting and Finance across various industries including media, hospitality and apparel retail. Proficient in Excel formulas and macros with the ability to produce custom analysis and reports. She is focused on streamlining procedures, improving processes and creating documentation.