Competition from disruptive market entrants and increasing customer demands are placing pressure on technology solution providers to optimise their go-to-market approach. To win in this environment, solution providers must continually innovate and enhance the way they sell to customers online – to deliver a more relevant and seamless self-service experience.

Blackdot can help you drive the end-to-end strategy, people, process and technology transformation required to successfully adapt and win in the new digital environment. Possessing deep experience in the technology sector, our team can deliver a unique mix of solutions to help you drive the strategy for transforming your technology ecosystem to successfully operate in the new connected digital economy. 

Common Initiatives We Help With:

Marketing & Sales

Making sense of the strategy, people, process and technology elements required to define your digital maturity transformation roadmap

Developing Cutting-Edge
Frontline Capability

Enhancing the way you sell to customers online to deliver a more relevant and seamless self-service experience

Identifying Early Warning Signs for Customer Attrition

Developing insights to identify early signs of customer attrition, maximising retention and subscription renewals

Assessing Future Readiness

Assessing, identifying and selecting appropriate solutions to transform your business outcomes

Success Stories

Adapting to the Digitally Empowered B2B Buyer

Adapting to the Digitally Empowered B2B Buyer

Digital has changed fundamentally how B2B customers buy, bringing both opportunity and unprecedented complexity for marketing and sales organisations.

Unlocking Sales Manager Coaching Impact

Unlocking Sales Manager Coaching Impact

Understand what Best Practice coaching looks like to accelerate frontline salesperson development and performance.

Success Stories

A New Operating Model to Capitalise on the Biggest Opportunities

Blackdot helps one of Australia's largest banks enhance role clarity and focus on key market segments.

Success Stories

New Client Acquisition Focus Generates $1 Billion in New Sales

Blackdot helps a division of a leading commercial bank significantly change its sales process to win new clients.

Success Stories

New Cross-Selling Scheme Helps Generate 57% Uplift in Net Profit

Blackdot helps a global investment bank incentivise cross-selling and collaborative sales behaviour.

Success Stories

Utilising Best Practice to Achieve ‘Super-Normal’ Growth in New Region

Blackdot helps over 1,500 salespeople at a major transport and logistics company drive growth in APAC.

Success Stories

Transforming to Adapt to an Evolving Market

Read to find out how Blackdot helped a global pharmaceutical company integrate marketing and sales to more effectively drive growth.

Any Questions?

Chat to one of our experienced technology specialists