Implementing & Adopting New Technology

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Tech-savvy customers demand an omni-channel experience which can be difficult and expensive to deliver for enterprises with a complicated web of legacy systems. Business leaders are often not equipped to make technology trade-offs and IT divisions take a ‘systems out’ rather than ‘customer in’ view of innovation.
 
Watch this video to discover:
 

  • How to address implementation and adoption challenges
  • How to navigate the complexity of legacy data, infrastructure and people constraints



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