Measurement

Leverage innovative quantitative tools to accelerate and prove your transformation results

With the scale of the shifts required to adapt to today’s customer environment, effective measurement is critical both for proving the value of new initiatives via pilot programs, as well as ensuring that large and expensive transformation projects stay on course. New and non-traditional metrics are increasingly required to achieve this. While businesses typically measure input and output metrics, many struggle to measure behavioural and operational execution. Whilst less easily quantified, these measures are essential to ensuring the success of transformation initiatives.
 

With our benchmarking and quantitative expertise, Blackdot are uniquely positioned to measure and prove your transformation and benefits realisation. By building fit-for-purpose metrics and dashboards, as well as carrying out regular benchmarking of your progress, we can help you accelerate your transformation whilst quantifying and proving the results.

Blackdot Can Help You:

Define Your Key Metrics

Develop a fit-for-purpose set of metrics that will enable you to effectively measure the implementation of your key transformation initiatives

Build Dashboards

Design dashboards and reporting tools which drive aligned execution and enable continual monitoring and course-correction

Measure & Track
Transformation Progress

Carry out annual ‘Progress Assessments’ and regular ‘Pulse Checks’ to assess ongoing progress towards best practice

Quantify Benefits
Realisation

Leverage our deep quantitative credentials to define your transformation impact and return-on-investment

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Our Clients Realise Transformation

  • Steve Jurkovich, Executive General Manager, Corporate, Commercial and Rural - ASB
    • Steve Jurkovich, Executive General Manager, Corporate, Commercial and Rural - ASB

    "Blackdot’s behavioural benchmarking and progress tracking has helped our sales managers understand why, what and how to change both their and their team behaviours, attitudes and systems to maximise their capability and opportunity – better still, its achieved in a way that’s really held management attention throughout the change process."

Any Questions?

Our friendly team would love to talk you through our measurement solutions